Refund Policy

The Occupancy Course

Any reason, 30 days from the date of purchase, full refund of the amount paid. No form and no explanation required. Reply to your Stripe receipt, email rob@fusiondataco.com, or call (916) 507-4160 and say you want the refund. It is issued to the original payment method within two business days; your bank may take longer to show it. A refund ends course access the moment it is issued, including the worksheets.

After 30 days the purchase is final.

Historical pilot reservations

New physical deployment reservations are no longer sold. The following terms remain available for earlier purchases.

The reservation is refundable in full at any time until sourcing begins, which means until we have bid on or bought a unit for your pilot under a signed pilot agreement. If the scoping call finds your park below the five-pad floor, we refund it without being asked. Once sourcing begins the reservation is applied to the pilot agreement and that agreement governs.

Pay-over-time purchases

If you paid through Affirm, Klarna or Afterpay, the refund goes back through that provider under its terms; the provider decides how it reaches you.

Disputes

If you open a card dispute instead of asking us, course access is closed while the dispute is open. Asking is faster for both of us.